Contact us

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Don't hesitate to reach out—let's weave together an experience filled with care and satisfaction. Fill out the form below and let your perfume tell your story with a distinctive feeling.

    Frequently Asked Questions (FAQ)

    1. How can I contact customer service?

    You can reach us via email, phone, or by filling out the online contact form available on this page above. Our team will respond to you as soon as possible

    2. What are the official working hours for customer service?

    Our team operates during the weekdays from …. AM to ….. PM Saudi Arabia time, except on official holidays.

    3. Do you offer free consultations before purchase?

    Yes, we provide free consultations to help you make the best decision, whether you need specific services or particular products.

    4. What types of perfumes does the store offer?

    The store offers men's perfumes, women's perfumes, and unisex perfumes. Our luxurious products suit all tastes and occasions.

    5. Are the perfumes authentic?

    Yes, all the perfumes we offer are 100% authentic and carefully selected to ensure quality and luxury.

    How can I track my order after purchase?

    Once the purchase is completed, tracking details will be sent to your email, allowing you to easily track your order.

    6. What is the return or exchange policy for products?

    You can return or exchange the product within (number of days) from the date of receipt, provided the product is in its original condition and unused.

    7. Do you offer free shipping?

    Yes, shipping is free for orders exceeding (a specific amount in Saudi Riyals), and the shipping policy varies by region.